Terms and Conditions

  •          Only individuals having professional responsibility for testing and assessment may order materials
  •          Home schools and tutoring agencies must make arrangements for testing within their local school district
  •          Inquiries concerning order status should be made to the ARC customer service department at (573) 882-4694 or (800) 366-8232 or umcarcbilling@missouri.edu
  •          Invoices for scoring services are issued after shipment of reports
  •          A minimum order charge of $20.00 applies to each order
  •          Verbal orders by telephone are not accepted
  •          Please allow at least six weeks before the scheduled test administration date for delivery.  Upon arrival, please carefully check your materials for any discrepancies or shortages
  •          A shipping/handling charge of $6.50 or 10% of the value of the order, whichever is greater, will be applied to each order for materials
  •          Items for return must be authorized by ARC before returning
  •          Items for return must be current forms in saleable condition and items sealed or shrink-wrapped must not be unopened
  •          Items for return must have been purchased within the last 90 days
  •          Items valued at less than $25.00 in total cost will not be refunded
  •          Shipping and handling cost will not be refunded on returned items