Terms & Conditions/Privacy Notice

  •          Only individuals having professional responsibility for testing and assessment may order materials
  •          Home schools and tutoring agencies must make arrangements for testing within their local school district
  •          Inquiries concerning order status should be made to the ARC customer service department at (573) 882-4694 or (800) 366-8232 or umcarcbilling@missouri.edu
  •          Invoices for scoring services are issued after shipment of reports
  •          A minimum order charge of $20.00 applies to each order
  •          Verbal orders by telephone are not accepted
  •          Please allow at least six weeks before the scheduled test administration date for delivery.  Upon arrival, please carefully check your materials for any discrepancies or shortages
  •          A shipping/handling charge of $6.50 or 10% of the value of the order, whichever is greater, will be applied to each order for materials
  •          Items for return must be authorized by ARC before returning
  •          Items for return must be current forms in saleable condition and items sealed or shrink-wrapped must be unopened
  •          Items for return must have been purchased within the last 90 days
  •          Items valued at less than $25.00 in total cost will not be refunded
  •          Shipping and handling cost will not be refunded on returned items

AUTHORIZATION:  Nelnet Business Solutions, Inc., doing business as Nelnet Campus Commerce, has contracted with the University of Missouri System to act as its agent for all store purchases.  I am an authorized signer on the account provided.  I hereby authorize Nelnet Campus Commerce to initiate a debit or charge entry to the account provided.  I acknowledge that the origination of payment(s) to my account must comply with provisions of U.S. Law.

NOTE:  When your order contains shippable items, your payment may be processed immediately if the items will ship within approximately 24 hours. If your order will not be shipped within 24 hours, your payment will not be processed until the item has been shipped.

PRIVACY AND SECURITY:  Data collected and stored by Nelnet Campus Commerce is governed by the Institution's privacy policy. This data will not be used by Nelnet Campus Commerce in any manner not approved by the Institution unless required by law (for example, a court order or subpoena). Access to the data shall be restricted to authorized Nelnet Campus Commerce associates and shall be used only for the purposes of providing service to you or the Institution. Nelnet Campus Commerce maintains physical, procedural, and electronic safeguards to protect data from being accessed by unauthorized third parties. The entire policy can be found at https://www.campuscommerce.com/privacy/.